Privacy Policy
Privacy Policy
Last updated: October 2025
Welcome to Windrose Adventures (“we,” “our,” “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a tour with us.
By using our website or our services, you agree to the terms of this Privacy Policy.
1. Who We Are
Windrose Adventures is a licensed Moroccan tour agency based in Marrakech, Morocco, offering tours, excursions, and desert adventures throughout Morocco.
Our website address is: https://www.windroseadventures.com
2. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you contact us or book a tour, we may collect:
Full name
Email address
Phone number or WhatsApp
Pickup location or hotel details
Payment details (processed securely through third-party platforms)
b. Non-Personal Information
We may collect:
Browser type and language
Device type and operating system
Pages visited and time spent on our website
Cookies and analytics data (for website performance)
3. How We Use Your Information
We use your personal information to:
Confirm and manage your bookings
Respond to your questions or requests
Improve our website and customer experience
Send booking confirmations, itineraries, and service updates
Send occasional promotional offers (only if you opt in)
We do not sell or rent your personal data to third parties.
4. Cookies Policy
Our website uses cookies to enhance your browsing experience and collect analytics.
You can disable cookies anytime in your browser settings, but some features may not function properly without them.
5. Data Protection and Security
We take your privacy seriously.
Your data is stored securely and only accessible to authorized personnel.
All online payments are processed through trusted and encrypted payment gateways.
6. Third-Party Services
We may use third-party tools (such as Google Analytics, Facebook Pixel, or booking platforms like Viator or GetYourGuide) to improve our services.
These providers have their own privacy policies governing how they handle your data.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications
File a complaint with your local data protection authority
To exercise these rights, please contact us using the information below.
8. Children’s Privacy
Our services are not directed to children under 16.
We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or data usage, please contact us:
📧 Email: contact@windroseadventures.com
📍 Address: Marrakech, Morocco
📱 WhatsApp: +212672841347
Windrose Adventures – Your privacy and trust are our priority.